Question 1

Can an IDEAL air purifier help my allergies?

deby · Accepted Answer

Yes, the IDEAL air purifier is working to reduce the amount of allergens, pollen, dust, pet dander, and odors from the indoor air that you breathe.

Question 2

Can an IDEAL air purifier prevent you from getting Covid-19?

deby · Accepted Answer

No, the IDEAL air purifier cannot prevent you from getting Covid-19. No air purifier can.

Question 3

Can I have my filters automatically shipped to me annually?

Hitesh · Accepted Answer

Yes of course!  You can set up a subscription through our website.

Question 4

Can I purchase a color sleeve for my AP30 Pro Air Purifier?

deby · Accepted Answer

Yes!  You can purchase a color sleeve for the AP30 Pro and AP40 Pro air purifier.

Question 5

Do IDEAL Air Purifiers emit ozone?

deby · Accepted Answer

No.  The IDEAL Air Purifier cannot emit ozone because it’s capturing airborne particles through a HEPA filter and not by electrical means through Ionizing or UV lights.

Question 6

How many air purifiers can I connect my AS10 Sensor to?

deby · Accepted Answer

The AS10 sensor can be connected to up to 5 IDEAL air purifiers.

Question 7

How often must I replace the filter?

deby · Accepted Answer

On average the filter has to be changed after 12 months, depending on the intensity of the usage.

Question 8

How often should I clean my filter?

Hitesh · Accepted Answer

To keep your air purifier running at max efficiency you should wipe down the top prefilter mesh weekly.

Question 9

What do I need to connect my Air Purifier to the APP?

deby · Accepted Answer

You will need a 2.4 GHz WiFi connection.

Question 10

What does Automatic Mode Mean?

deby · Accepted Answer

When in automatic mode your IDEAL air purifier has a sensor which is automatically measuring the size of airborne debris and monitoring for odors in the air.  Once the air purifier detects debris or an odor it will automatically increase the airflow speed to help resolve the problem.  Once gone the machine will return to a lower speed.

Question 11

What does PM stand for?

deby · Accepted Answer

PM stands for Particulate Matter.   This term is used when talking about a microscopic mixture of solid particles and liquid droplets found in the air.

Question 12

What does the Air Exchange Rate mean?

deby · Accepted Answer

The air exchange rate is telling you how quickly an air purifier can clean the air within the desired space.  For example, if your IDEAL air purifier states it's ideal for a room size of 800 sq. ft. with an Air Exchange Rate of 13 minutes.  This means it only takes 13 minutes to clean the air in an 800 sq. ft. room.   If the machine ran for just under 1 hour it would have cleaned that air in that 800 sq. ft. room 4-times.

Question 13

What is a HEPA filter?

deby · Accepted Answer

HEPA stands for High-Efficiency Particulate Air (filter).  This type of filter can remove dust, pollen, and any airborne particles with a size of 0.3 microns.

Question 14

What makes an IDEAL air purifier so quiet?

deby · Accepted Answer

The extremely efficient high-quality motor combined with a flow-optimized fan air routing system allows your ideal air purifier to run all day and night without interrupting work or sleep.

Question 15

What size PM can an ideal air purifier capture?

deby · Accepted Answer

An ideal air purifier can filter airborne debris ranging in size from PM10, PM2.5, PM0.3, and PM0.1.

Question 16

Where are ideal Air Purifiers manufactured?

deby · Accepted Answer

In Germany.

Question 17

Which models come with a remote?

deby · Accepted Answer

The AP40 Pro, AP60 Pro, AP80 Pro, & AP140 Pro all come with a handy remote.

Frequently asked questions