Frequently asked questions


Yes, the IDEAL air purifier is working to reduce the amount of allergens, pollen, dust, pet dander, and odors from the indoor air that you breathe.

No, the IDEAL air purifier cannot prevent you from getting Covid-19. No air purifier can.

Yes of course! You can set up a subscription through our website.

Yes! You can purchase a color sleeve for the AP30 Pro and AP40 Pro air purifier.

No. The IDEAL Air Purifier cannot emit ozone because it’s capturing airborne particles through a HEPA filter and not by electrical means through Ionizing or UV lights.

The AS10 sensor can be connected to up to 5 IDEAL air purifiers.

On average the filter has to be changed after 12 months, depending on the intensity of the usage.

To keep your air purifier running at max efficiency you should wipe down the top prefilter mesh weekly.

You will need a 2.4 GHz WiFi connection.

When in automatic mode your IDEAL air purifier has a sensor which is automatically measuring the size of airborne debris and monitoring for odors in the air. Once the air purifier detects debris or an odor it will automatically increase the airflow speed to help resolve the problem. Once gone the machine will return to a lower speed.

PM stands for Particulate Matter. This term is used when talking about a microscopic mixture of solid particles and liquid droplets found in the air.

The air exchange rate is telling you how quickly an air purifier can clean the air within the desired space. For example, if your IDEAL air purifier states it's ideal for a room size of 800 sq. ft. with an Air Exchange Rate of 13 minutes. This means it only takes 13 minutes to clean the air in an 800 sq. ft. room. If the machine ran for just under 1 hour it would have cleaned that air in that 800 sq. ft. room 4-times.

HEPA stands for High-Efficiency Particulate Air (filter). This type of filter can remove dust, pollen, and any airborne particles with a size of 0.3 microns.

The extremely efficient high-quality motor combined with a flow-optimized fan air routing system allows your ideal air purifier to run all day and night without interrupting work or sleep.

An ideal air purifier can filter airborne debris ranging in size from PM10, PM2.5, PM0.3, and PM0.1.

In Germany.

The AP40 Pro, AP60 Pro, AP80 Pro, & AP140 Pro all come with a handy remote.